JPS Solutions Sdn Bhd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit teamconnect.my, use our services, or interact with us.
1. Information We Collect
When you access or interact with TeamConnect.my, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, company name, and job title, particularly when you submit forms, request a demo, contact us, or subscribe to updates. In addition, our systems may automatically collect technical information including IP address, browser type, pages visited, and usage behavior to help us understand how visitors use our site.
2. How We Use Your Information
We use the data we collect to deliver and improve our services, respond to enquiries, manage customer relationships, and ensure smooth operation of our platform. Your information allows us to communicate updates, provide support, enhance user experience, conduct internal analysis, and maintain the security and reliability of our systems. Where applicable, we may also send you marketing communications, but only with the necessary consent.
3. Cookies and Tracking Technologies
TeamConnect.my uses cookies and similar technologies to support essential website functions and to analyze user activity. These technologies help us understand how visitors navigate the site, remember user preferences, and enhance website performance. You may manage or disable cookies in your browser settings, although doing so may affect certain features or functionality.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, your data may be shared with trusted third-party partners who provide services such as website hosting, analytics, communication tools, or operational support. These partners are required to handle your information securely and use it only for the purposes we specify. We may also disclose your information when required by law, regulation, or to protect our legal rights.
5. Data Security
We take data security seriously and implement technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, or loss. These measures may include secure servers, controlled access protocols, and encryption where appropriate. While we strive to maintain strong security standards, no method of data transmission or electronic storage can be guaranteed fully secure.
6. Your Rights
You have the right to request access to the personal information we hold about you, to correct inaccurate data, and to request deletion where appropriate. You may also withdraw consent for marketing communications at any time. Requests related to your data will be handled in accordance with applicable data protection laws and reasonable verification measures to protect your privacy.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or operational requirements. After the retention period ends, we will securely delete or anonymize your data unless further retention is required by law.
8. Third-Party Links
Our website may contain links to external websites or services operated by third parties. These sites have their own privacy practices, and we are not responsible for the content, policies, or security of those external platforms. We encourage you to review the privacy policies of any third-party site you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be published on this page with a revised ‘Last Updated’ date. Continued use of our website after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way your data is handled, please contact us using the following details:
TeamConnect Support
Email: support@teamconnect.my